We help small and medium-sized businesses in the Middle East connect quickly and confidently with genuine international buyers.

Refund Policy for b2bmarketsplace.com

Last Updated: July 21 2025

As an intermediary platform, b2bmarketsplace is not directly responsible for financial transactions between buyers and sellers. However, we have established the following policies for transparency:

1. Platform Subscription Fees:
– All monthly/annual platform subscription payments are non-refundable.
– These fees cover our intermediary services and platform maintenance.

2.User-to-User Transactions:
– Any refund requests must be resolved directly between buyers and sellers.
– We may provide transaction documentation upon mutual request from both parties in dispute cases.

3.Exceptions:
– Full refunds will be processed within 7 business days if a technical error on our platform causes an unintended transaction.

4.Request Process:
– For platform-related issues, email contact@b2bmarketsplace.com.
– Please include the transaction ID and detailed explanation.

5.Policy Updates:
– This policy may be revised in the future, with changes communicated on this page.

Important: By using our platform, you acknowledge and accept this refund policy.

 
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